| Area |
Call Center |
| Functions |
As a customer service agent, you'll be assisting people all over the world, providing advice and solving problems. It can be challenging work, but you'll be rewarded for helping people quickly and professionally, and making them smile. You will answer calls from customers, helping them resolve issues and solve problems while inputting their call information into the computer. You will also learn while on the job. As a customer service agent, you must be able to handle large volume of inquiries, and navigate the computer, while providing superb customer service.
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| Requisites |
Bilingual applicants must be able to speak and read Spanish and English
Excellent communication skills - written, verbal and active listening
Ability to multi-task
Strong interpersonal skills
Good documentation abilities
Solid organizational skills
Ability to work in a team environment
Detail orientation
Friendly personality that enjoys assisting customers
Ability to work in a structured environment
PC skills; experience with Windows-based computer applications a plus
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| Required Experience |
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