Ingeniero de Redes
E2E TECHNOLOGY SOLUTIONS
- Publicado el: 06-03-2024,
- por E2E TECHNOLOGY SOLUTIONS.
- Descripción de la Empresa: Servicios.
Acerca de la vacante
Funciones del Puesto
Trouble ticket owner responsibilities for tickets in the repair ticket system.
· Provide lead engineering level support to Spectrotel users for troubles involving VoIP services, routers, firewalls, and SD WAN platforms.
· Coordinate, preform and follow up on maintenance events on Spectrotel platforms
· Provide SME guidance on current and new technologies inside
· Perform advanced troubleshooting and repair actions on Spectrotel managed routers and firewalls: i.e., CISCO, JUNIPER, FORTINET, MERAKI and/ or various other vendor equipment.
· Perform advanced troubleshooting and repair actions on SD WAN services: i.e., VELOCLOUD, BIGLEAF, and FORTINET GW.
· Perform advanced troubleshooting and repair actions on various carrier portals: i.e., 8X8, COREDIAL, INTELEPEER, AND BROADVIEW/WINDSTREAM.
Requisitos del Puesto
Minimum 6 years’ experience in Operations support environment ie NOC, Engineering teams, etc
· Minimum 5-7 years’ experience on Fortinet and Meraki Hardware/Software.
· Minimum 4 years’ experience in monitoring software ie SolarWinds
· Expert working knowledge of the 7 layers of the OSI model
· Expert working knowledge of Spectrotel managed routers and firewalls: i.e., CISCO, JUNIPER, FORTINET, MERAKI and/ or various other vendor equipment.
· Expert working knowledge of SD WAN services: i.e., VELOCLOUD, BIGLEAF, and FORTINET GW.
· Expert working knowledge of data services to include but not limited to MPLS, VPN Protocols, QOS, and Private Line Connections.
· Advanced knowledge of ITSM and CRM platforms: i.e., SALESFORCE, REV.IO
· Advanced knowledge of Cabling and Network Topologies
· Advanced knowledge of Fiber/DS3/DS1 technologies
· Organizational skills and abilities to self-manage workload.
· User level knowledge utilizing Microsoft Office.
Experiencia Deseada
Minimum 6 years’ experience in Operations support environment ie NOC, Engineering teams, etc
· Minimum 5-7 years’ experience on Fortinet and Meraki Hardware/Software.
· Minimum 4 years’ experience in monitoring software ie SolarWinds
Otros detalles
Area del Puesto
Telecomunicaciones
Ubicación del Puesto
Tibas, San Jose, Costa Rica
Nivel Académico
Bachillerato Universitario
Nivel de Cómputo
Lenguajes de Programacion
Idiomas
Inglés: 100%