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Soporte tecnico
E2E TECHNOLOGY SOLUTIONS
- Publicado el: 24-05-2024,
- por E2E TECHNOLOGY SOLUTIONS.
- Descripción de la Empresa: Servicios.
Acerca de la vacante
Funciones del Puesto
Data networking/telecommunications education and/or industry certification
• 1-3 years’ experience in a NOC or network/telecom support environment
• 1-3 years’ experience in a call center environment working directly with customers and vendors
• Demonstrable knowledge of TCP/IP
• Demonstrable knowledge of the 7 layers of the OSI model
• Demonstrable knowledge of cabling and network topologies
• Demonstrable knowledge of carrier access network topologies and access devices (modem, NID)
• Demonstrable knowledge to perform troubleshooting on managed routers, switches, and firewalls
• Basic knowledge of VoIP protocols
• Ability to apply their experience and knowledge with little to no supervision
Requisitos del Puesto
• 1-3 years’ experience in a NOC or network/telecom support environment
• 1-3 years’ experience in a call center environment working directly with customers and vendors
Otros detalles
Area del Puesto
Telecomunicaciones
Ubicación del Puesto
bogota, Cundinamarca, Colombia
Nivel Académico
Bachillerato Universitario
Nivel de Cómputo
Lenguajes de Programacion
Idiomas
Inglés: 100%