Funciones del Puesto

Site Reliability Engineer . This position is in Sabana, San José, Costa Rica.
Job overview
As a Site Reliability Engineer (SRE), the company will rely on your deep technical expertise on a
broad-range of technologies to manage and maintain the company infrastructure spanning our
Corporate Headquarters, branch offices in the United States and Costa Rica along with supporting
the technologies that allow our diverse business portfolio to deliver the outstanding experiences our
customers deserve. This role requires a high level of accountability, responsibility, ability to get things
done both in a team setting and independently. As an SRE, you crave for tough problems to solve
and find it your calling to make a positive impact to the organization.
Responsibilities and Duties
 Develop and maintain the company’s data center, infrastructure, and assets used across the
enterprise including but not limited to servers, networks, firewalls, switches and point-of-sale
system
 Provide engineer-level support for the company’s data centers, networks, telecommunications,
systems and commercially-of-the-shelf and custom develop applications
 Maintain services and ensure availability, reliability, security, latency and overall health of the
company’s information systems
 Provide capacity planning, change management and emergency response to enterprise-wide
issues
 Responsible for the administration, support, development, integration, asset management, and
documentation of servers, network and telecom assets or initiatives. The Network/Telecom
participates in all phases of the IT Service Lifecycle as necessary, conduct root cause analysis,
apply corrective action plans, and creating post mortem reports
 Responsible for administration, support, development, integration, and documentation of
commercially off-the-shelf and custom applications used across the enterprise
 Serve as a subject matter expert in all phases of the software-development-lifecycle including
but not limited to conducting root cause analysis, applying corrective action plans, and
completing post-mortem reports
 Engage in the entire lifecycle (from inception, design, planning, deployment, operation and
maintenance) continuous improvement) of IT service management of existing and next
generation IT platform
 Liaison for the IT department and work with functional managers to drive projects from
inception to completion
 Provide 24x7 availability two weeks per-month Send Resume to info@grupomultivex.com

Requisitos del Puesto

Qualifications
  At least a bachelor's degree, in Computer Science, MIS or another technical field Working
knowledge of the following
 Strong knowledge of virtualization, storage, servers, and data protection (Veeam) and an Indepth knowledge of virtualization (VMWare) and three-tier data-center architecture, hyperconverged architecture
 Working knowledge of Edge computing a huge-plus
Working knowledge of web development technologies (HMTL/CSS/JavaScript/JSON/AJAX), APIs,
SQL (views, stored procedures, CRUD, ETL)
 Experience in code-refactoring/migration a plus
 A strong command and confident use of the English language (85% or above) in both oral and in
writing
 Ability to handle multiple tasks and meet deadlines
 Ability to work efficiently and productively
 Capable of exercising extreme discretion and independent judgment
 Ability to handle confidential information professionally
 Proven track record for providing stellar customer service to a wide-range of end-users (from CSuite to construction-workers)
 Takes constructive feedback and a lifelong learner
 Possess deep and infectious passion for technology and its ability to empower an organization Send Resume to info@grupomultivex.com

Experiencia Deseada

5 or more years of experience in an IT engineering level role and as part of a matrixed team
supporting a diverse range of technologies infrastructure from data center to retail point of sale
equipment. Send Resume to info@grupomultivex.com