Gestor de Cobros
Importante Empresa
- Publicado el: 25-07-2024,
- por Importante Empresa.
- Descripción de la Empresa: Servicios tecnológicos y backoffice.
Acerca de la vacante
Funciones del Puesto
1. Contact and negotiate with consumers regarding their outstanding debts in accordance with
company policies and procedures.
2. Maintain accurate and up-to-date records of all communication and transactions with consumers.
3. Utilize various communication channels, such as phone calls, emails, and digital, to reach out to
consumers and discuss payment options.
4. Investigate and analyze consumers' financial situations to determine the most appropriate course of
action for debt recovery.
5. Advise and assist consumers in developing suitable payment plans and strategies based on their
financial capabilities.
6. Monitor and follow up on payment arrangements, ensuring that consumers meet their agreed-upon
obligations.
Requisitos del Puesto
ENGLISH MANDATORY: 85% or more
Experience in collections.
Experiencia Deseada
Experiencia en cobros, negociación y collections.
Habilidades Deseadas
Habilidades de comunicación
Sinergía.
Empatía
Orientación al cliente.
Negociación
Otros detalles
Area del Puesto
Servicio al Cliente
Ubicación del Puesto
San Jose, San Jose, Costa Rica
Salario
1100 (Dólares)
Nivel Académico
Bachillerato Universitario
Nivel de Cómputo
Office Profesional
Idiomas
Español: 100%
Inglés: 90%